Simon Business School
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Faculty Profile

Greg Dobson
Associate Professor of Operations Management and Operations Research
Phone: 585.275.2670
Office: 3-310 Carol Simon Hall

Teaching Interests

He teaches an elective course on Six Sigma and Lean as well as the core Operations course.

Research Interests

Professor Dobson’s current work concentrates on the application of process im­provement principles to health care and other industries. The methodology employed is known as “Six Sigma,” which refers to a set of tools for doing fact-based decision making in process improvement. He remains interested in the interface of operations and marketing. Examples include work on the management of product variety, product line design, and the interface of production and distribution. His past work was in job shop scheduling and batch manufacturing. His articles have appeared in Management Science, Marketing Science, Operations Research, Manufacturing and Service Operations Management, and Transportation Science. He is associate editor for Interfaces and a member of the editorial board of the International Journal of Services and Operations Management and Operations Management Education Review. He is a member of INFORMS, ASQ, and Beta Gamma Sigma.

Professional History

Associate Professor of Operations Management and Operations Research
University of Rochester Simon School of Business, Rochester NY
July 1991 -
Associate Professor of Operations Management and Operations Research
University of Rochester Simon School of Business, Rochester NY
July 1987 - June 1991
Assistant Professor of Operations Management and Operations Research
University of Rochester Simon School of Business, Rochester NY
July 1981 - June 1987

Education

Stanford University - 1981
Ph D
Operations Research
Cornell University - 1976
BS
Industrial Engineering/Operations Research

Publications

Leadership Training In An MBA Program Using Peer-led Team Learning
Contribution Type: Journal Article, Academic Journal
Journal/Publisher/Proceedings Publisher: American Journal of Business Education (AJBE)
Volume: 6
Issue: 2
2017
An EOQ Model for Perishable Goods with Age-Dependent Demand Rate
Contribution Type: Journal Article, Academic Journal
Journal/Publisher/Proceedings Publisher: European Journal of Operations Management
Volume: 257
Issue: 1
2016
Case Article—Medication Waste Reduction in an In-Hospital Pharmacy: A Case That Bridges Problem Solving Between a Traditional Case and an Industry Project
Contribution Type: Journal Article, Academic Journal
Journal/Publisher/Proceedings Publisher: INFORMS Transactions on Education
Volume: 16
Issue: 2
2016
Case—Medication Waste Reduction in an In-Hospital Pharmacy
Contribution Type: Journal Article, Academic Journal
Journal/Publisher/Proceedings Publisher: INFORMS Transactions on Education
2016
Case—Medication Waste Reduction in an In-Hospital Pharmacy, Part A
Contribution Type: Journal Article, Academic Journal
Journal/Publisher/Proceedings Publisher: INFORMS Transactions on Education
Volume: 16
Issue: 2
2015
Optimizing the timing and number of batches for compounded sterile products in an in-hospital pharmacy
Contribution Type: Journal Article, Academic Journal
Journal/Publisher/Proceedings Publisher: Decision Support Systems
Volume: 76
2015
Configuring Surgical Instrument Tray Sets to Reduce OR Costs
Contribution Type: Conference Proceeding
Journal/Publisher/Proceedings Publisher: INFORMS Healthcare Conference,
2014
Mathematical Modeling to Reduce Waste of Compounded Sterile Products in Hospital Pharmacies
Contribution Type: Journal Article, Academic Journal
Journal/Publisher/Proceedings Publisher: Hospital Pharmacy
Volume: 49
Issue: 7
2014
Optimal sampling strategies in the coupon collector’s problem with unknown population size
Contribution Type: Journal Article, Academic Journal
Journal/Publisher/Proceedings Publisher: Annals of Operations Research
2014
Quantitative Case Study: Use of Pharmacy Patient Information Systems to Improve Operational Efficiency
Contribution Type: Conference Proceeding
Journal/Publisher/Proceedings Publisher: IEEE
2013
Leadership Training In An MBA Program Using Peer-Led Team Learning
Contribution Type: Journal Article, Academic Journal
Journal/Publisher/Proceedings Publisher: American Journal of Business Education
Volume: 6
Issue: 2
2013
Optimal Workflow Decisions for Investigators in Systems with Interruptions
Contribution Type: Journal Article, Academic Journal
Journal/Publisher/Proceedings Publisher: Management Science
Volume: 59
Issue: 5
2012
A Queueing Model to Evaluate the Impact of Patient “Batching” on Throughput and Flow Time in a Medical Teaching Facility
Contribution Type: Journal Article, Academic Journal
Journal/Publisher/Proceedings Publisher: Manufacturing and Service Operations Management
Volume: 14
Issue: 4
2012
Eliciting a Customer's Demand Distribution in a Service Setting
Contribution Type: Journal Article, Academic Journal
Journal/Publisher/Proceedings Publisher: Decision Sciences, April 2012
Volume: 43
Issue: 2
2011
Planning Under Uncertainty With Workload And Lead-Time Considerations
Contribution Type: Book, Chapter in Scholarly Book-New
Journal/Publisher/Proceedings Publisher: International Series in Operations Research & Management Science
Volume: 152
2011
Reminder Systems for Reducing No-shows in Office Practices
Journal/Publisher/Proceedings Publisher: Proceedings of the 45th Hawaii International Conference on System Sciences
2011
On the Impact of Analyzing Customer Information and Prioritizing in a Service System
Contribution Type: Journal Article, Academic Journal
Journal/Publisher/Proceedings Publisher: Decision Support Systems
Volume: 51
Issue: 4
2011
Reserving capacity for urgent cases in primary care
Contribution Type: Journal Article, Academic Journal
Journal/Publisher/Proceedings Publisher: Production and Operations Management
Volume: 20
Issue: 3
2010
A Model of ICU Bumping
Contribution Type: Journal Article, Academic Journal
Journal/Publisher/Proceedings Publisher: Operations Research
Volume: 58
Issue: 6
2009
Division of Labor in Medical Office Practices
Contribution Type: Journal Article, Academic Journal
Journal/Publisher/Proceedings Publisher: Manufacturing and Service Operations Management
Volume: 11
Issue: 3
2008
Operational Performance of a US Emergency Department: Impact of Coordination Mechanisms and Physician Workstyles
Journal/Publisher/Proceedings Publisher: Proceedings of the 13th International Conference on Productivity and Quality Research
2008
Unanticipated Influence of Coordination Mechanisms on Physician Workstyles and ED Operational Efficiency
2007
Simultaneous price, location and capacity decisions on a line of time sensitive customers
Journal/Publisher/Proceedings Publisher: Naval Research Logistics
Volume: 54
Issue: 1
2006
The Value of Sharing Lead-time Information
Journal/Publisher/Proceedings Publisher: IIE Transactions
Volume: 38
Issue: 3
2006
Web-based Simulations for Teaching Queuing, Little's Law, and Inventory Management
Journal/Publisher/Proceedings Publisher: INFORMS Transactions on Education
Volume: 7
Issue: 1

Current Research Programs

A Concept Inventory for Operations Management and Spreadsheet Modeling’
A concept inventory is a test of the material, typically qualitative which attempts to judge whether the student has grasped the material closer to the way an expert understands it rather than in the more "algorithmic way" that students do in the first (few) course(s).
Management of Medication Inventory in Hospital Units
Mathematical Modeling to Evaluate Batch Operations for In-hospital Pharmacy (provisional title)
Work on for submission to DSS
Peer-led Workshops for Teaching Management Science
Teaching Modeling in Operations Management: How to deal with student’s prior understanding and misconceptions’
Test Routing Decisions in Emergency Rooms
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